{"id":3,"date":"2025-12-28T18:00:27","date_gmt":"2025-12-28T18:00:27","guid":{"rendered":"http:\/\/sh00761\/cgi\/addon_GT.cgi?s=GT::WP::Install::Cpanel+%28wnypylmy%29+-+127.0.0.1+%5Bnocaller%5D\/?page_id=3"},"modified":"2026-07-12T12:21:18","modified_gmt":"2026-07-12T12:21:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/3senglishpro.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.27.7&#8243; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.27.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; 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rgba(0,155,141,.25),||    transparent);||||    margin:55px 0;||||}||||\/* ===========================||   INFO BOX||=========================== *\/||||.three-legal-info{||||    padding:26px;||||    border-radius:20px;||||    background:#ecfffd;||||    border-left:5px solid #009b8d;||||    margin-top:24px;||||}||||.three-legal-info h4{||||    margin:0 0 10px;||||    font-size:22px;||||    color:#111827;||||}||||.three-legal-info p{||||    margin:0;||||}||||||@media (max-width:980px){||||    .three-legal-hero{||||        padding:100px 24px 70px;||||    }||||    .three-legal-hero h1{||||        font-size:50px;||||    }||||    .three-legal-hero p{||||        font-size:18px;||||    }||||    .three-legal-content{||||        padding:65px 24px;||||    }||||    .three-legal-card{||||        padding:34px;||||    }||||    .three-legal-card h2{||||        font-size:30px;||||    }||||}||||@media (max-width:768px){||||    .three-legal-hero{||||        padding:90px 22px 60px;||||    }||||    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.three-legal-content{||||        padding:45px 16px;||||    }||||    .three-legal-card{||||        padding:22px;||||        border-radius:18px;||||    }||||    .three-legal-card h2{||||        font-size:24px;||||    }||||}||||||||::selection{||||    background:#009b8d;||||    color:#ffffff;||||}||||::-moz-selection{||||    background:#009b8d;||||    color:#ffffff;||||}||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<section class=\"three-legal-hero\">\n<div class=\"three-legal-wrap\">\n<div class=\"three-legal-label\"><span><\/span>Legal Information<\/div>\n<h1>Privacy Policy<\/h1>\n<p>Your privacy matters to us. Learn how we collect, use and protect your information.<\/p>\n<div class=\"three-legal-updated\">\n<p>Operated by Elwani- Training (Pty)Ltd<\/p>\n<p>Last Updated: <strong>July 5, 2026<\/strong><\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"three-legal-content\">\n<div class=\"three-legal-container\">\n<article class=\"three-legal-card\">\n<h2>1. Who We Are<\/h2>\n<p>3SEnglishPro is operated by Elwani-Training (Pty) Ltd and provides online English coaching, including IELTS preparation, career communication coaching, and English lessons for children and teens. This policy explains what data we collect, why, and how it is handled..<\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>2. Data We Collect<\/h2>\n<ul>\n<li>Name, email, phone number, and WhatsApp contact.<\/li>\n<li>Payment information (processed by Paystack or PayPal; we do not store full card numbers).<\/li>\n<li>Booking and scheduling data (trial lessons, package purchases)<\/li>\n<li>Lesson data: session recordings, progress notes, assessment results, submitted writing or speaking samples.<\/li>\n<li>Communication data: messages sent through WhatsApp, email, or in-platform chat\u2063<\/li>\n<li>Technical data: IP address, browser type, device type, cookies<\/li>\n<\/ul>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>3. Children&#8217;s Data<\/h2>\n<h3>3SEnglishPro offers lessons for children and teens under 18.<\/h3>\n<ul>\n<li>Account creation and enrollment for any student under 18 requires consent from a parent or legal guardian.<\/li>\n<li>The parent or guardian is the account holder of record for minor students.<\/li>\n<li>Parents may request access to, correction of, or deletion of their child&#8217;s data at any time by contacting <a href=\"mailto:hello@3senglishpro.com\">hello@3senglishpro.com<\/a><\/li>\n<li>We do not knowingly collect data directly from children without parental involvement in the enrollment process.<\/li>\n<li>Lessons involving minors may be recorded for quality assurance and safeguarding purposes. Recordings are retained only as needed for safety review and are not used for marketing without separate parental consent.<\/li>\n<\/ul>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>4. How We Use Data<\/h2>\n<ul>\n<li>To deliver booked lessons and coaching sessions<\/li>\n<li>To process payments and issue receipts<\/li>\n<li>To track student progress and personalize lesson plans<\/li>\n<li>To communicate booking confirmations, reminders, and support responses<\/li>\n<li>To improve lesson content and platform performance<\/li>\n<\/ul>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>5. Third Parties<\/h2>\n<p>We may share data with:<\/p>\n<ul>\n<li>Payment processors: Paystack, PayPal<\/li>\n<li>Video conferencing tools used to deliver live lessons<\/li>\n<li>AmazingTalker (for students booking through that platform; AmazingTalker&#8217;s own privacy policy governs data on their platform)<\/li>\n<\/ul>\n<p><strong>We do not sell student or customer data to third parties. <\/strong><\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>6. International Data Transfers<\/h2>\n<p>3SEnglishPro is based in Johannesburg, South Africa, and serves students internationally. Data may be processed in South Africa or other countries where our service providers operate. By using our services, users consent to this transfer.<\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>7. Data Retention<\/h2>\n<ul>\n<li>Lesson records and progress data are retained for the duration of active enrollment plus 24 months, for continuity of coaching and dispute resolution.<\/li>\n<li>Payment records are retained as required by applicable tax and financial regulations.<\/li>\n<li>Users may request earlier deletion; some records may be retained where required by law.<\/li>\n<\/ul>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>8. Security<\/h2>\n<p>We apply reasonable technical and organizational measures to protect personal data. No system is fully secure; we cannot guarantee absolute protection against unauthorized access.<\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>9. Data Breach Notification\u2063<\/h2>\n<p>In the event of a security compromise affecting personal data, 3SEnglishPro will notify the Information Regulator and affected users within a reasonable time, as required under POPIA.<\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>10. Direct Marketing Consent<\/h2>\n<p>3SEnglishPro will only send direct marketing communications (email, WhatsApp promotions) with your opt-in consent, as required under POPIA Section 69. You may withdraw consent at any time by contacting <a href=\"mailto:3senglishpro.com\">hello@3senglishpro.com<\/a>.<\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>11. Your Rights\u2063<\/h2>\n<p>3SEnglishPro processes personal information in accordance with South Africa&#8217;s Protection of Personal Information Act (POPIA).<\/p>\n<p>Depending on your jurisdiction, you may have the right to:<\/p>\n<ul>\n<li>Access the personal data we hold about you<\/li>\n<li>Request correction of inaccurate data<\/li>\n<li>Request deletion of your data<\/li>\n<li>Object to certain processing<\/li>\n<li>Withdraw consent where processing is based on consent<\/li>\n<li>Lodge a complaint with South Africa&#8217;s Information Regulator if you believe your POPIA rights have been violated <a href=\"mailto:inforegulator.org.za\">(inforegulator.org.za)<\/a><\/li>\n<\/ul>\n<p>Requests: <a href=\"mailto:hello@3senglishpro.com\">hello@3senglishpro.com<\/a><\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>12. Information Officer<\/h2>\n<p>3SEnglishPro&#8217;s designated Information Officer, responsible for POPIA compliance, can be reached at <a href=\"mailto:hello@3senglishpro.com\">hello@3senglishpro.com<\/a><\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>13. Testimonials and Marketing Use<\/h2>\n<p>3SEnglishPro may use anonymized outcomes or named testimonials (with consent) for marketing purposes, including on the website and social channels. Students or parents may withdraw this consent at any time by contacting <a href=\"mailto:hello@3senglishpro.com\">hello@3senglishpro.com<\/a><\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>14. Currency &amp; Cross-Border Fees<\/h2>\n<p>Prices are listed in local currency where applicable. Payments processed through Paystack or PayPal from a different currency or country may incur conversion fees or foreign transaction fees charged by the user&#8217;s bank or card issuer. 3SEnglishPro does not control or receive these fees.<\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>15. Cookies<\/h2>\n<p>Our website may use cookies for basic functionality and analytics. Users can control cookie settings through their browser.<\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>16. Changes to This Policy<\/h2>\n<p>We may update this policy periodically. The &#8220;Last updated&#8221; date reflects the most recent revision. Continued use of the service after changes constitutes acceptance.<\/p>\n<\/article>\n<article class=\"three-legal-card\">\n<h2>17. Contact<\/h2>\n<p>3SEnglishPro<br \/>\nOperated by Elwani-Training (Pty) Ltd<br \/>\nEmail: <a href=\"mailto:hello@3senglishpro.com\">hello@3senglishpro.com<\/a><\/p>\n<\/article>\n<\/div>\n<\/section>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; 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100%;||  max-width: 1240px;||  margin: 50px auto 0;||  padding: 26px 40px 0;||  border-top: 1px solid rgba(255, 255, 255, 0.08) !important;||  display: flex;||  justify-content: space-between;||  align-items: center;||  gap: 24px;||}||||.three-footer-bottom-dark p {||  color: rgba(255, 255, 255, 0.46) !important;||  font-size: 13px;||  margin: 0;||}||||.three-footer-bottom-dark strong {||  color: #6ee7d8 !important;||  font-size: 11px;||  text-transform: uppercase;||  letter-spacing: 0.16em;||}||||\/* Remove gap between final CTA and footer *\/||.three-final-cta-section + .three-dark-footer {||  margin-top: 0 !important;||}||||\/* Tablet *\/||@media (max-width: 1024px) {||  .three-dark-footer {||    padding: 62px 0 28px;||  }||||  .three-dark-footer-wrap {||    padding: 0 28px;||    grid-template-columns: repeat(3, 1fr);||    gap: 44px;||  }||||  .three-footer-logo-img {||    max-width: 145px;||    max-height: 68px;||  }||||  .three-footer-bottom-dark {||    padding-left: 28px;||    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--><!-- [et_pb_line_break_holder] -->      <a href=\"\/success-stories\/\">Success Stories<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a href=\"\/book-trial\/\">Book a Trial<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->   <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"three-footer-column\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<h4>Contact<\/h4>\n<p><!-- [et_pb_line_break_holder] -->         <a href=\"\/contact\/\">Contact<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a href=\"mailto:hello@3senglishpro.com\">hello@3senglishpro.com<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a href=\"https:\/\/wa.me\/2362363512\" target=\"_blank\">WhatsApp Us<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <span>Online lessons worldwide<\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <span>Support within 24 hours<\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"three-footer-column\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h4>Legal<\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <a href=\"\/terms-of-service\/\">Terms of Service<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <a href=\"\/privacy-policy\/\">Privacy Policy<\/a><!-- [et_pb_line_break_holder] -->      <!-- [et_pb_line_break_holder] -->  <a href=\"\/refund-policy\/\">Refund Policy<\/a>    <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"three-footer-bottom-dark\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <pee>\u00a9 2026 3SEnglishPro. All rights reserved.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <strong>Sharp \u2022 Smart \u2022 Sound<\/strong><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/footer>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Legal Information Privacy Policy Your privacy matters to us. Learn how we collect, use and protect your information. Operated by Elwani- Training (Pty)Ltd Last Updated: July 5, 2026 1. Who We Are 3SEnglishPro is operated by Elwani-Training (Pty) Ltd and provides online English coaching, including IELTS preparation, career communication coaching, and English lessons for children [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"nf_dc_page":"","_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: http:\/\/sh00761\/cgi\/addon_GT.cgi?s=GT::WP::Install::Cpanel+%28wnypylmy%29+-+127.0.0.1+%5Bnocaller%5D.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Comments<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Media<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">What rights you have over your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\n<!-- \/wp:paragraph -->\n","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - 3SEnglishPro \u2014 Speak English Clearly &amp; Confidently<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/3senglishpro.com\/es\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 3SEnglishPro \u2014 Speak English Clearly &amp; Confidently\" \/>\n<meta property=\"og:description\" content=\"Legal Information Privacy Policy Your privacy matters to us. 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